Dumping Jobs
Dumping a job is similar to archiving a job. However, this function is only available to administrators, and is used for troubleshooting purposes. Dumping a job saves the job, together with all its system resources. This information can then be delivered to your Service Technician who can use it to reproduce the problem. You can also make a dump of several jobs.
Administrator access level only!
To dump a job
1 Select the Jobs Window.
2 Select one or more jobs in the Job List.
3 Choose File > Export > Job Dump.
4 In the Save As dialog, choose the location where you want to save the job dump. The file name is the job number with the .zip extension. You can change the name of the ZIP file if you want. If you selected more than one job, each job dump is saved in a separate ZIP file.
The following status icon appears next to the job name while the job is being dumped:
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Make sure the location you chose has sufficient disk space to save the job and perform the compression.
As soon as the job has been successfully dumped, the dumping status icon disappears (any previous status icon reappears), and the job icon displays a small “dumped” indicator:
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doc. version 6.1.1