Submitting Tickets
When you have completed the information in Using the Administration Tab, Using the Options Tab, and Using the Plan Tab, you are ready to send your Ticket to the Apogee System. This process is referred to as submitting a ticket. You may do this when you create a new Ticket and send it to the Apogee System for the first time, or when you open an existing Ticket for editing, and send the updated Ticket to the Apogee System.
NOTE: When you submit a ticket, Apogee automatically reprocesses only the required results. This is different from using the Re-render command, which re-renders only the results that follow the selected editing point in the Production Plan.
To submit a ticket
From the Ticket Editor window, choose File > Submit Job.This process takes a few moments.
If your Production Plan is valid, you will be able to see your ticket either in the Hot Tickets window (Hot Tickets), or in the Jobs window (Job Tickets). The name of the ticket will be the same as the Order Number you specified in the Administration tab.
If your Production Plan is not valid, the Problem Report is displayed, indicating where the problem is. For more information, see “Problem Report”.
doc. version 13.1.1