Viewing the Hot Ticket Administration Tab
The Administration tab contains customer-specific information that can be used to associate specific with particular customers or job types.
The Hot Ticket name is displayed in the Hot Ticket List after the Ticket has been submitted.
The information displayed is read-only. If you want to change the information in any of the fields, you first need to context-click the Hot Ticket in the Hot Ticket List, and select Edit from the context menu. You can also select the Hot Ticket and click the Edit button.
For full details on each of the fields, see
“Using the Administration Tab”.